Wednesday, 24 November 2021

Would you evict an unhappy customer?

 So, came across yet another instance of this: 

https://www.msn.com/en-in/news/other/a-grandmother-and-her-6-year-old-granddaughter-were-kicked-out-of-a-georgia-hotel-in-their-pajamas-after-leaving-a-3-star-review-a-report-says/ar-AAR4UpT?ocid=msedgntp

https://www.wyndhamhotels.com/baymont/marietta-georgia/baymont-inn-and-suites-marietta-atlanta-north/overview

This was the hotel in question. 

1. Has this ever happened with you? That a hospitality provider asked you to leave in the middle of your service because of a bad review? 

2. Would you do this? Why or why not? 

PS: It has happened to me once. And since then, I always ensure that i rate anonymously and honestly. I depend on honest reviews by other travellers and owe them the same honesty. 

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