Have you ever noticed these:
A. In a langar or bhandara, after serving, the person doing the serving thanks the person being served with folded hands.
B. In the courts of kings, the person sitting next to the king is not the chief minister. It is the Rajguru. After that, the chief minister, and then the other ministers get their seats.
C. When a teacher enters the court, the king gets up from the throne and touches the feet of the teacher.
D. When the sage came to king Dashratha, he had to send his children with the sage, irrespective of his misgivings, or the fact that he was the parent of the boys.
E. Sita was kidnapped because a beggar refused to take alms from her. Chandragupta raised his army through students who went door to door and sought support from householders. Buddhism got its first ashrams thru the bhikkus.
Compare that to a modern office, or our current lives, and much of this will appear strange.
So, why did this happen??
The first one, in my view, is the most telling of the underlying values that defined this society. When we give something to someone,we expect gratitude from the person. That is a fair exchange of value. But when we give something and then also offer our gratitude, that is one person receiving twice the value, and the giver receiving none. Why does that happen?
Because, the giver has been given an opportunity to serve. This opportunity to serve is important to the giver. Not only because it gives him/her good karma. Why is good karma more important than money, or the instant gratification one gets from gratitude?
Because, karma is a long term thing. One of the first spiritual concepts you will learn in India, irrespective of your religion, is that when you leave this world, only your soul and your karma goes with you. All material possessions are left here on Earth. Only your good karma tags along.
Which means that the benefit one derives from good karma is far more than the sum total of material wealth and emotional strokes of momentary gratitude. The giver folds his hands and bows because he is getting something far more long-lasting and precious than what is being given.
What is the impact on a society of a belief system like this?
First, it implores people to do good for its own sake. The books of account are never closed - what you do in this birth, remains with you till it is paid off. Dying doesn't save you from the effect of your actions.
Second, it creates a culture of learnt humility. The king vacates his seat for the guru, not because the king lacks in power, but because the teacher exceeds in spiritual power.
Third, it acknowledges, on a day to day basis, that giving is as important to the human heart as receiving.
Our need to love is as universal as our need to be loved. Our need to give as universal as our need to receive.
When we acknowledge the universality of this need, we begin to understand that the person who gives us an opportunity to fulfill this need is, in fact, doing us a favour. Therefore, we thank them with folded hands.
When we live and work in India, we come to accept this core value system and the underlying comprehension that it incorporates.
To give is as much a luxury as to receive.
How is this applicable?
1. Many Western companies are very focused on reporting impact. They find it strange that the Indian arm is not as diligent about measuring impact and getting back on whether any difference has been made. THis is because the Indian believes - Neki kar dariya mein daal - let the good you do not be tom-tom-ed.
2. Most Indian promoters do NOT report the CSR work that they do. I have been left gaping when promoters casually mention how they empowered thousands of women who did not have a choice, or how they adopted 80 schools and funded their redevelopment from their personal funds. The level of charity that I see in promoter led organisations, and the personal commitment of the promoters to doing that good is, quite simply, astounding. But this approach to charity leads to a situation that the Western mind does not understand - there is no report made on the CSR index of Indian organisations. If you see the reports made by private organisations, the list will mostly have non Indian MNCs.