Wednesday, 7 December 2022

That moment when Zubaan matters..

 Me: Let me send you an email confirming this event.


The stakeholder: No need. It has never happened that you said you'd do something and then couldn't do it. I don't need an email from you. See you <day of event>.

- This was said casually as a part of a routine conversation, by someone with whom I have been working for almost a decade through Esha.

Dad used to talk about the importance of one's word being enough. He was right.
It really is something worth experiencing.

#Gratitude

Monday, 21 November 2022

What happened with my facebook id..

On November 8th. 2022, Lord Mark Zukerberg lost his Facebook account. It was disabled. 

https://www.ilounge.com/news/mark-zuckerbergs-facebook-profile-gets-disabled

Facebook restored the account a day later, but there was no explanation of what happened and how the account was restored. Also, there are no posts after 4th November, which is strange, given that the FB founder did make a very public apology about the layoffs on November 9th. Today, more than a fortnight later, there isn't a single post on the Zuck profile page.


There is no official statement and as far as I can make out, no unofficial buzz on the security channels either. 

Par for the course? 

As it turns out, this is not the first time this has happened at Facebook. 

In 2011, a namesake of Lord Zuckerberg found that his account had been arbitrarily suspended. 

https://www.webpronews.com/why-did-facebook-disable-mark-zuckerbergs-account/

In November 2019, some more accounts were disabled without any explanation or comment. They had to file a change petition because .. well, there is NO WAY in heaven that you can reach FFB support and get a real answer (more on that later) 

https://www.change.org/p/mark-zuckerberg-please-fix-our-disabled-facebook-profiles



In fact, it is so common that Google automatically suggests "disabled for no reason" when you type "My facebook account was di" 


There are Youtube videos to help!

https://www.youtube.com/watch?v=ydp-nRmxG4Q


What can you do? 

Well, you can prove your identity by uploading an official ID document. 
But here's the thing - after compromising your account, FB expects you to trust it with an official ID document? Like, in which metaverse is that logical? 

Also, an appeal is to an authority. FB is not an authority. its a service provider that takes our data and gives us its servers. Simple. But if our account has been compromised, it needs to tell us why. 

On November 12th, my account was disabled 

Which was shocking. 
But then, I googled a little bit. 
The first thing i tried to do was to download my information. 30 minutes later, it was still "Creating Download". 

However, thanks to FB wanting to spy on you all the time, what it does is, when you log out, it keeps your profile on the browser. Then, when you login using another id, it still allows you to see how many notifications that logged out account has, and in this case, I realised that over 50 profiles had been made on my name. 
Let's see this: 


This is a logged out account, but another user on this computer can still see how many notifications this account has. 

At this point, we remove that account and try to login using another id. 


Now, I login using another id. And this is what happens: 

This is how I knew that 50+ profiles were made within a few hours on the night of November 12, 2022, on my original account. Note taht it is showing me this information while that account is neither logged in nor saved on browser. In fact, has been expressly removed from the browser. 

When we click on that see all profiles thing, this popup appears: 


Et viola! Both accounts are back on the browser! 





Thank you, Facebook, for being so helpful! 





Sunday, 20 November 2022

Rotary - Children's Post International Cultural Exchange

"I did not know that India is so much like Pakistan." 

"I did not know that Pakistan is so much like India." 

"This looks like cream in a bun, but it's a very important dish in Sweden." 

"This is a kurta. It's like a long T shirt that is worn with a pyjama or trousers." 

"In my country, the New Year Day, when everyone is happy and celebrating, is the biggest festival." 

"In my country, we greet each other by saying 'May good things happen to you.' " 

I am from Pakistan, and I am going to talk about food in Indonesia. 

I stayed up till midnight to check if I had been selected. I was so keen on getting into this program. 

The proverb in my land says, "The sun, the moon, and the truth, cannot be concealed for long." 

- These were some of the things we heard as the International Cultural Exchange came to an end. 

And one of the jury members said, 

"I did not get a chance to do this during my childhood. But you have. Cherish these friends from all over the world. If possible, visit them one day. You will love it."

Over 50 children - from Philippines to Argentina, from Nigeria to Sweden, came together to understand each other's cultures through interaction. They shared details about their food, clothes, festivals, proverbs, and other small things that define culture. 

The presentations over the last eight weeks were phenomenal, to say the least. But if they'd set a high bar, today's creative presentations raised it even further. 

One team took a food item - bread, and presented it as a starter, main course, and dessert in their own cultures. They all made that food item today! Another team dressed up in their traditional finery and after a greeting in their language, they spoke about their traditional dresses, and shared a proverb from their language. A third team made games about fun facts, monuments, food, and festivals of all their countries. The winning team had team members talk about each other's food. 

All through this, their mentors - who were masters students themselves, nudged, guided, pushed, and then beamed with pride as team after team completed its stupendous performance. 

One cannot describe what happens in a room like that. One can only see the sparkle in those eyes and know that these lives have been touched. That we have created a few citizens of the world. Drop in the ocean, but a ripple that might spread, no? 

Only an organisation like Rotary could have pulled off something like this. The way Rotarians from all over the world came together to participate, take the message to children in their countries, become SPOCs for these participants, and ensure that the participants overcome issues like access to computers, school clashes, etc. to participate. Nine Weeks of frenzied activity, and as we picked up the phone one last time to congratulate each other, we were, I think, left with a sense of deep void. 

The image I have picked is of a Pakistani girl in her traditional attire. Why did I pick this one? 

The motifs on the dress and the jewelry worn by her are both Indian and Pakistani. 

Culture, like water, seeps through the cracks of our prejudices. 



Thursday, 17 November 2022

The Future of IT Security

In the next 2-3 years, I feel that within cybersecurity, a new branch will emerge. This specialist branch will focus on security and AI. 

In plainspeak, this branch will focus on frauds that are executed through AI. Some examples are: 

A. Deepfakes 

B. Hacking enterprise chatbot programs to get the user to share PII 

C. Carhacking (a little more dangerous than carjacking) 

D. Crimes using IoT (as simple as hacking into a home security system, as complex as electrocuting a user) 

E. Mental Health and IoT - where IoT devices are hacked to alter a user's perception of reality and mistakenly have them believe that they need mental health help, or, worse still, are mentally unsound. 

Any other use cases that come to mind? 

 

Tuesday, 15 November 2022

The Danger of the Single Story for self

When introducing ourselves, we usually go with, "Hi, I am abc's parent." or "Hi, I am abc. I head / work with abc unit at xyz company." 
This is great, because the listener really just needs a short one-item description to slot you in their brains. 

In these situations, limiting oneself to a single story is both appreciated and useful. 

But then, the problem arises. Because the modal value of these single stories becomes our own single story. 

If, 6 times out of 10, we introduce ourselves as designation, organisation, we start to believe that we are that. That description becomes the single story through which we define ourselves. 

That is where self-liming begins. And Sustains. 

But we are not a single story. None of us is. The stay-at-home mom is also a nerd, or a financial whiz, or a dancer, and a teacher. A friend, and a partner. 

The busy CEO is also a poetry lover, a nature enthusiast, a husband, and father. 

We are all so many things. 

I think it says something when we have to read a book to realise that all our dimensions need nurturing. Not just one or two. 

The second self-limiting belief we need to address is that we can only excel at one thing at a time. That is so not true. I think that our offices perpetuate that myth. They tell us that we are only this and nothing more. But we are more. And we owe it ourselves to believe that, and invest in it. 

Swati's book helps us do that. It helps us remove our own self-limiting belief. And it helps us rediscover that more aspect of our personalities. 

https://www.amazon.in/360-DEGREE-Excel-Anything-Everything/dp/9390547156/ref=sr_1_1?crid=XRSV07FL6VPQ&keywords=swati+lodha&qid=1668509514&qu=eyJxc2MiOiIxLjkxIiwicXNhIjoiMS41NiIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=%2Caps%2C186&sr=8-1

Common Threads in Indian Business practices

Every family is unhappy in its own way, but the ones that are happy have some things in common. 

You might have read this or heard it from your seniors. 

It is true in business too.

Some common threads run through the business communities that I have studied. 

They support each other 

The BIGGEST common factor in successful business communities is that they all support each other, especially the ones who are starting out. 

They provide introductions, orders, opportunities. Even simple logistical support like a place to stay or eat inexpensively. 

It's not done at an individual level. There are community structures in place. For instance, there is a dharamshala in a city. That dharamshala is funded by the commerce association of a community. 

Employment is for families, not individuals 

You get a break if you belong to a certain family. The opposite is also true - if one member of a family commits a fraud, no one from that family then gets a break for a generation or two. This works in two ways - one, it lowers the entry barrier, and two, it raises the punishment for a wrongdoing. 

Therefore, integrity at the workplace is enforced by ensuring that everyone knows everyone's families and the reward (and punishment) of good/bad work extends to the family and the extended family. 

Big on philanthropy, but silent

Every single Indian businessperson I know, every single one, is a philanthropist. Indian religious and cultural belief systems anyway enjoin that a certain amount of one's earnings must go towards charity. But even without that guideline, I have no idea what prompts this level of individual giving. 

My father ran a small store. We did not always have enough. But every Tuesday, my mom would make packets of food that dad distributed for free at his store. 

An industrialist I know shared in a rare moment of candour that he pays for health facilities for underprivileged women, because no one thinks of the women. He never mentions it. 

Yet, if you see the CSR reports of India, they are woefully silent. Why? 
Because the other aspect of this giving is that it must be anonymous. The only way to get some punya (good karma) out of this giving is to not boast about it. So, one gives, but does not talk about it. 

Good in accounts 

Almost all these communities are found to be great at numbers. They have an inherent, innate sense of money, cash flow, and that amazing thing - profitable or not. 

Relationship with money 

Their relationship with money is positive. They do not view money as evil. But they also do not view money as an end in itself. Rarely, if ever, have I found anyone from these communities to think - How do I get more money in? 
They think about - Impact banana hai, bada banna hai. Money is a means to an end - a better life is the end. A better life might mean a more comfortable house, more prestige, better education for kids - anything else that they desire. 

Perhaps this is why they rarely flaunt wealth. The Birlas use their money to buy art, but they are found in cotton clothes. In an interview, a member of the Birla family mentioned this in as many words - "What will we do with money? It only means that we are able to buy a piece of art or do some act of charity without thinking. That is what money means to us." 

Trusted Advisors

Because they help, they have access to almost every kind of trusted expertise. Other communities that experience this also report incredible benefits of this perk. For instance, if you want, lets say, an HR issue resolved, you call up another person who is in the same line of business, and they tell you what they did. You have the template ready. This is also why so few Indian family-owned businesses respect modern management professionals.  They tell the staff what to do because they have either done it themselves, or know someone who has. I have experienced this in our Women from IIM Community, and I cannot explain the competitive advantage that it gives us. Need something in tech? Ask the tech group. Anything in HR? Ask the HR group. Its amazing how much actionable advice is available at the click of a Send button. 

**************



The communities I have studied are: Marwadis, Baniyas, Gujaratis, Punjabi trading communities. 

The communities I want to study - Shroffs, Shettys, Chettiars, and others from the South, Ahmediyas and Bohras, and the North East. 


People don't become rich. Communities do.

People don't become rich. Communities do. 


Some of you might know that I have been trying to understand the business and wealth practices of Indian communities. Then one day, someone forwarded a video where a person speaks about the wealth and business practices of the Jews. 

And that is what got me thinking. In all the Indian business communities, while there is diversity of belief system, one common thread runs - the community works actively to uplift those who are just starting out. This is one of the 2-3 parallel threads that run across all financially aware communities of India. 

The video on Jewish practices said the same thing. 

And that is when I realised - Most rich people stand on the foundation of other people who helped them in early days - a loan, an introduction, an order, even something as simple as a place to stay, which used to be the norm amongst Marwadis traveling for work to other areas.

People rarely become rich. Communities do. That is why, even self-made people immediately seek the friendship of other fabulously rich people. Success is a team sport. We need the network to help us. 

If you are looking to get successful, seek a community that will help you. It could be your family, your college alumni, or even the local networking chapter of some business association that you are a part of. This is why organisations like BNI are successful. 

If you ARE successful, invest time in BEING such a pillar of support to someone who needs it now. 

The sense of community is vital to all aspects of our well-being - spiritual pursuit, though an individual affair, is helped immensely by being a part of a likeminded group. Everything from parenting to professional excellence needs a sense of community. 

The trick, I think, is in finding that sweet spot between community support and its Whack-a-mole impact on innovation. 

More on that later.