When you join as a team leader, or become a team leader for the first time, one of the most important conversations you will have is a one on one with your direct reports.
How does one go about this? Should one establish authority or empathy?
Here is a simple, one word answer to all those questions - In the first meeting, LISTEN. Don't talk.
Your team members have likely read your resume at least twice - once circulated by the corporate communications team, and again, when they checked you out on Linked in. So, don't tell them more about you. Find out about THEM.
Here is a set of questions that you can pre-circulate to your new team, to have a positive first conversation. I have used either this set or a suitable sub set many times, and it has always been the start of a good, positive, trust based relationship.
1. What was your greatest achievement and learning last year?
2. What do you look forward to learning for your professional growth this year?
3. What are your expectations from me?
4. What do you bring to the table?
5. What is your communication style? What works and does not work for you? What is the best way and time to speak with you? (And I will share the same thing)
Some supplementary questions that you can use as per the situation:
A. What drives or motivates you? What keeps you coming back to work?
B. According to you, what are the best and worst traits a manager can have?
C. What kind of manager would bring out the best in you? What kind of manager would you never work with?
D. What is the best thing about this organisation? What would you never change and what would you change as soon as you got a chance?